"I hired First Electric through Yelp, and the experience was exceptional from start to finish. Their response time alone was impressive, they had Michael out to my house within an hour of my call.
Michael delivered true white-glove service. He was incredibly courteous, professional, and thorough throughout the entire visit. What really stood out was how much time he took to educate me during the troubleshooting process. He didn’t just diagnose and repair the issue, he walked me through every step, explained what he was checking, why he was checking it, and made sure I fully understood everything along the way. Honestly, he came across more like a teacher and trusted advisor than just a service technician.
He replaced the receptacle, double-checked all the breakers, and helped troubleshoot why my EV wasn’t charging. He even went above and beyond by going to my neighbor’s house to test and troubleshoot the charging cable we were using. That level of effort and customer care is rare these days.
This was easily a five-star experience. First Electric and Michael exceeded every expectation I had, and they are now my permanent go-to company for any electrical work I need in the future. Highly recommend."