Emergency Services Customer Reviews
Real emergency services feedback from Google and Yelp customers across our service area.
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Tom K.
Cerritos, CA
"I hired First Electric through Yelp, and the experience was exceptional from start to finish. Their response time alone was impressive, they had Michael out to my house within an hour of my call.Michael delivered true white-glove service. He was incredibly courteous, professional, and thorough throughout the entire visit. What really stood out was how much time he took to educate me during the troubleshooting process. He didn't just diagnose and repair the issue, he walked me through every step, explained what he was checking, why he was checking it, and made sure I fully understood everything along the way. Honestly, he came across more like a teacher and trusted advisor than just a service technician.He replaced the receptacle, double-checked all the breakers, and helped troubleshoot why my EV wasn't charging. He even went above and beyond by going to my neighbor's house to test and troubleshoot the charging cable we were using. That level of effort and customer care is rare these days.This was easily a five-star experience. First Electric and Michael exceeded every expectation I had, and they are now my permanent go-to company for any electrical work I need in the future. Highly recommend."
"Michael was early on a same day call. He checked our problem and found no issues with the outlet we were questioning. Lots of good tips and information."
"I had a short in my outlet and blew the circuit. I called First Electric and Mike was here within 30 minutes. He quickly evaluated the situation and fixed it quickly. I appreciated the time Mike took to explain to me what happened and Mike is also very personable. Great job!"
"Michael supported us for an emergency visit after I noticed a loud popping sound and light spark overnight. He was professional, thorough, and informative. Michael was attentive to our concerns and provided excellent service!"
Claudia C.
El Monte, CA
"Michael supported us for an emergency visit after I noticed a loud popping sound and light spark overnight. He was professional, thorough, and informative. Michael was attentive to our concerns and provided excellent service!"
"My elderly in-laws had old florescent kitchen lights that went out. Called several recommended electrical companies. Michael was the only one that came out that same day told us what he could do and gave us a quote. We wanted to change from Florescent to LEDs. He ordered the parts and the following week when the parts came in, he was here and replaced the old lights. The kitchen lights are much brighter and use less wattage. His charge to us (labor and material) was very reasonable and work was done quickly and professionally. Michael has very pleasant personality and answered any electrical question we had. It was a "delight" to have him do the work for us!"
Robert H.
Aguanga, CA
"My elderly in-laws had old florescent kitchen lights that went out. Called several recommended electrical companies. Michael was the only one that came out that same day told us what he could do and gave us a quote. We wanted to change from Florescent to LEDs. He ordered the parts and the following week when the parts came in, he was here and replaced the old lights. The kitchen lights are much brighter and use less wattage. His charge to us (labor and material) was very reasonable and work was done quickly and professionally. Michael has very pleasant personality and answered any electrical question we had. It was a "delight" to have him do the work for us!"
Susan T.
Alhambra, CA
"It's a Sunday, the fan I ordered was delivered and I desperately wanted it installed since weekday scheduling is tough for me. I yelped and his business popped up as 24/7 so I reached out and Michael was quick to reply. I shared links/photos of my fans and he was able to provide a quote (fair), contract and same day time slots. Aside me getting lucky with his schedule, he was respectful with my no outdoor shoes inside the house request since I have young children's. He ran into some hiccups during install but quickly resolved with a Home Depot run. Overall I appreciated that he was respectful, well mannered, patient and did quality work. I am particular with aesthetic so he was careful in not damaging the ceiling to the best of his ability instead of glossing over my request."
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